Privacy Statement
 If I am to work with you as your counsellor or psychotherapist I will ask you to give me information about yourself.  This statement explains what happens to this information.
Gaining your consent
When you contact me, I will tell you how your information will be used and the ways in which it may be shared.
If you do not want me to share your information you should let me know.  However, there are times when I may need to share it, for example:
  • any stated purpose I tell you about when you supply me with information,
  • as part of my duty to protect a child, a vulnerable adult, yourself or the public,
  • for the prevention and detection of a crime,
  • if I am required to do so by a court of law.
  What information do I record?
The information I request from you may include personal or sensitive information, such as:
Personal information
  • first name or given name,
  • family name or surname,
  • address,
  • telephone numbers,
  • date of birth.
  Sensitive personal information
  •  gender, ethnicity and marital status,
  • religious or other cultural beliefs,
  • physical or mental health condition,
  • sexuality,
  • offences (including alleged offences),
  • financial information, including bank account details.
  What do I use it for?
I may also use some of the information you provide for other reasons such as to:
  • maintain records; I make brief notes of our sessions together,
  • respond to any enquiries you make,
  • create an individual profile so that I can understand and respect your preferences such as how to contact you between sessions, maintain confidentiality in ways stipulated by you,
  • identify and protect those at risk of harm,
  • ensure the accuracy of my records,
  • prevent and detect crime,
  • protect you and other people.
  Information security

I recognise that the information you provide may be sensitive and I will respect your confidentiality.  I keep the information about you confidential. This means I will store your information securely and control who has access to it.  I will not share any information unless I am legally required to do so.  Exceptions to this are: 
  • My work is supervised by another therapist as required by the British Association of Counselling & Psychotherapy.  She works to the same BACP Ethical Framework as I do.  If we speak about our work together, you will be identified by your first name only to maintain confidentiality 
  • I have appointed two colleagues who work to the BACP Ethical Framework as Professional Executors.  In the event of my incapacity or death they will have access to your contact details to make you aware of circumstances. 
  • If I am required to do so by a court of law.
  • If you request and consent for me to release information to a third party such as a GP. 
  • If you are an Employee Assistance Programme Client, the confidentiality agreement may include the Employee Assistance Organisation and I will explain how this affects our agreement.
  • If you have been referred by a charity I may share brief notes with them to enable them to offer ongoing support at the end of our period of working together.  You have the right to refuse your consent for me to do this. 
Corrections and concerns

If you believe that information I hold about you is incorrect or out of date, or if you have concerns about how I am handling your personal information, please contact me and I will try to resolve those concerns.
If you wish to have your personal information deleted, please let me know and I will take reasonable steps to delete it (unless I need to keep it for legal reasons).
If I become aware of any ongoing concerns or problems concerning my privacy practices, I will take these issues seriously and work to address them.
Data Controller

I am also known as the data controller. I am registered with the Information Commissioner’s Office reference ZA274399. I am responsible for collecting and processing your personal information.  Processing includes the organisation, retrieval, consultation, use and deletion or destruction of information and its disclosure to other agencies.
The information you provide will be processed mainly in connection with the administration of my services.
If you have difficulty understanding this information or want to ask questions please contact me.
Contact me
Susan Reid
07900 621718
May 2018
My counselling practice is based in Wokingham RG41, Berkshire. Wokingham and Reading are within easy reach of Crowthorne, Sandhurst, Bracknell, Winnersh,Twyford, Maidenhead, Slough, Basingstoke, Camberley, Henley on Thames
It Helps to Talk ... Counselling in Berkshire for Wokingham and Reading for Crowthorne, Sandhurst, Bracknell, Winnersh, and Twyford.